Privacy Policy and Terms & Conditions

Effective Date: March 17, 2025

Curls Gone Wild Salon (“we,” “our,” or “us”) operates the website cgwsalon.com (“Site”). This Privacy Policy and Terms & Conditions explains how we collect, use, disclose, and safeguard your information when you visit our Site, use our services, or interact with our digital tools. Please review this policy carefully to understand our data practices.

 

1. Information We Collect

a. Personal Information

We collect personal information when you engage with our Site, such as filling out forms, booking appointments, or interacting with chatbots. This may include:

• Name
• Email address
• Phone number
• Any additional details provided in inquiries or service requests

b. Non-Personal Information

We automatically collect non-personal data through cookies and tracking technologies, such as:

• IP address
• Browser type and version
• Device information (e.g., operating system, device ID)
• Referring and exit pages
• Pages viewed, time spent on pages, and links clicked

 

2. Tracking Technologies and Cookies

We use cookies, web beacons, and similar technologies to enhance user experience, analyze website performance, and optimize marketing efforts.

Tools and Services We Use:

• Google Analytics: Tracks website traffic, user behavior, and performance insights.
• Google Ads: Monitors ad performance and conversion tracking.
• Meta Pixel (Facebook Pixel): Tracks engagement with ads on Facebook and Instagram.
• Google Tag Manager: Manages and deploys website tracking tags.
• Zoho PageSense: Provides insights into user behavior, including heatmaps and form analytics.
• Chatbot Integration: Facilitates customer inquiries and real-time responses.

You can manage or disable cookies through your browser settings. However, disabling cookies may impact certain functionalities of the Site.

 

3. How We Use Your Information

We use the collected information to:

• Respond to inquiries and provide requested services
• Manage appointments and customer communications
• Improve the functionality and performance of our Site
• Track and optimize marketing campaigns
• Send updates, promotions, or other relevant information
• Comply with legal and business obligations

 

4. Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted service providers and partners who assist us in business operations and marketing, including:

• Analytics platforms (e.g., Google Analytics, Zoho PageSense)
• Advertising networks (e.g., Google Ads, Meta Pixel)
• Chatbot providers for customer support

These third parties are required to protect your data and only use it as directed by us.

 

5. Consent to Contact

By providing your contact details on our Site, you consent to receive communications from us via email, phone, SMS, or other methods regarding inquiries, appointments, and promotions. You may opt out of these communications by following the unsubscribe instructions in our emails or by contacting us directly.

 

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Non-personal data may be stored indefinitely for analytics and reporting purposes.

 

7. Security of Your Information

We take reasonable precautions to protect your data from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

 

8. Your Rights

Depending on your location, you may have the right to:

• Access and obtain a copy of your personal information
• Request corrections or deletion of your data
• Restrict or object to certain processing activities

To exercise these rights, please contact us at (480) 353-8369.

 

9. Updates to This Policy

We reserve the right to update this Privacy Policy and Terms & Conditions at any time. Changes will take effect immediately upon posting to this page. We encourage you to review this policy periodically for updates.

 

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Curls Gone Wild Salon
Phone: (480) 353-8369
Website: cgwsalon.com